What we do

Proactive AI is an intelligent system that uses predictive analytics to anticipate future events. By analyzing real-time and historical data, it moves beyond simply reporting on current conditions to forecast where and when issues like overcrowding will occur, enabling users to take preventative action.

• Enhance Safety & Efficiency: Proactively manage crowd flow and prevent bottlenecks by predicting where and when overcrowding is likely to occur.

• Optimize Operations: Use data to forecast staffing needs and open service points exactly when and where they are needed most.

• Move Beyond Reactive Management: Shift from simply reacting to problems to making informed, data-driven decisions that improve the guest experience before issues even arise.

Predictive Insights is the actionable information and strategic foresight derived from Predictive Analytics. For Sparkminer's platform, it goes beyond simply knowing what will happen by providing clear, data-driven recommendations that empower venue managers to act proactively.

• Forecast Staffing Needs: Utilize historical and real-time data to predict peak times at food stands, restrooms, or entrances, allowing for precise and efficient staff allocation.

• Optimize Guest Flow: Anticipate where bottlenecks will form, enabling venues to proactively open new lanes or redirect traffic to prevent overcrowding and improve the guest experience.

• Enhance Event Planning: Analyze past event data to make informed decisions about future venue layouts, programming, and resource distribution, maximizing both revenue and guest satisfaction.

Holistic Management is an all-encompassing approach that uses our platform to seamlessly integrate and oversee every aspect of a venue's operations. Instead of using separate tools for different tasks, it provides a single, unified system to manage everything from crowd safety and staff allocation to guest engagement and post-event analysis.

• Centralized Control: Our platform provides a single dashboard to manage all aspects of venue operations, from real-time crowd safety alerts to staffing and guest flow, eliminating the need for multiple, disconnected systems.

• Integrated Guest Experience: The system can be integrated with your venue's mobile app, enabling personalized communication, easy wayfinding, and targeted offers based on a guest's location and behavior.

• Comprehensive Data Insights: By connecting data from all parts of your venue, the platform provides a complete picture of operational efficiency and guest behavior, allowing you to make smarter, more informed decisions.